Back Office Software

The Standard in Service Management

AutomatedService is the software solution for the capital equipment sales and service industry. Ascent’s portfolio of service solutions has been developed over the last 30 years to enhance your service enterprise's overall performance and profitability. No one transaction makes an impact on its own, but at the end of the year they all add up to the difference between seeing a profit or seeing no profit.

AutomatedService's back-office software brings modern digital technology to your service enterprise, allowing you to operate more efficiently and profitably. Our Back Office solution manages and streamlines the chaotic workflows of running a service enterprise. Record customer data, assign the right technicians to the right jobs, and reduce paper stacks like never before. Improve customer service and grow your revenue with AutomatedService field service management software from Ascent Business Systems.

Customer Service

AutomatedService empowers your work staff with the information they need to profitably service your most valuable asset-the customer! Managing new opportunities starts with our integrated sales lead entry and sales management features. Once an opportunity becomes a sale, client details stay intact as the opportunity flows through the transaction life cycle. The service history, equipment, or service agreement folders allow you to view and maintain supporting site details. Site equipment information and a comprehensive service contract management system complete your informational needs.